With BOXiT in 7-Eleven, receiving, collecting and returning their purchases is now a breeze for online shoppers. It can be done 24/7 as 7 Eleven stores are strategically and conveniently located in urban and semi-urban areas in Malaysia.
In markets big and small, e-commerce is growing significantly. As consumers keep on browsing, clicking and putting items in their virtual shopping carts, they also expect fast, reliable and convenient delivery of their items as well as seamless payment options for their purchases.
In fact, the experience of an efficient and hassle-free delivery is a crucial part of the whole online shopping experience. However, online customers, especially the urban and semi-urban ones, find receiving their packages somewhat a hassle because they are usually not home when their packages arrive during the day. To avoid such situation, most customers have their packages delivered to their workplaces, which often collides with workplace or building management policies.
Here is where BOXiT, a Malaysian parcel locker service provider, comes in to fill in the gap. A parcel locker is a secure storage space that enables customers to collect their parcels anytime, day or night. BOXiT parcel locker service is now available in selected 7-Eleven outlets and will be further expanded nationwide.
"This is a 360° winning collaboration for consumers, online retailers, 7-Eleven, MOLPay, e-payment enabler and software development partner, and us," says BOXiT CEO Gregor Trawoger, at the official launch of BOXiT service at Berjaya Times Square Hotel.
With BOXiT in 7-Eleven, receiving, collecting and returning their purchases is now a breeze for online shoppers. It can be done 24/7 as 7 Eleven stores are strategically and conveniently located in urban and semi-urban areas in Malaysia.
"Our presence also helps drive foot traffic to brick-and-mortar stores like 7-Eleven. For click-and-order merchants, they are able to minimize incidents of failed delivery, thus reducing delivery cost. For BOXiT, this collaboration enables us to extend our service and reach out to a wider community with enhanced convenience and flexibility," says Trawoger, who is a renowned expert in bringing parcel locker service to countries around the world and now to the Asia Pacific region.
7-Eleven Malaysia CEO, Mr. Gary Brown comments, "We listen to what our customers want and we are always striving to meet their needs by introducing the latest, most interesting and sought after services and products. We believe BOXiT parcel locker service will provide further convenience and additional attraction to our shoppers. It further complements 7-Eleven's recent roll-out of offerings such as wider and better range of fresh food, innovative additions to our merchandize mix, improved store appearance, feel and layout with free Wi-Fi and seating areas as well as more attention-grabbing consumer programs."
He adds, "In-store services are a significant profit contributor to our bottom line and will be a major contributor to our growth moving forward as these services do not require significant floor space in our stores and allow us to grow revenues without incurring significant costs. We hope that these innovative efforts in partnership with BOXiT will allow us to provide the best and ultimate convenience experience for shoppers and consumers. It will further reinforce our positioning as the undisputed leading one-stop, 24-hour stand-alone convenience retailer in the country as we continuously seek new ways to further enhance the public's shopping experience with us."
In conjunction with the official launch, BOXiT has also partnered with Lazada Malaysia, the leading online shopping destination in Malaysia. Over the course of the next few months, BOXiT and Lazada Malaysia will roll out various pick-up and return services that will allow Lazada customers to drop off and collect their orders directly from BOXiT parcel lockers. This service may eventually allow Lazada Malaysia shoppers to select BOXiT as a 'self-collection' option in the near future.
Hans-Peter Ressel, CEO of Lazada Malaysia comments, "At Lazada our focus has always been to provide our customers with an effortless shopping experience that caters to the busy, modern lifestyle of Malaysians. With BOXiT service now available, we hope to meet the demands of customers who want an alternative delivery and returns solution that brings a new level of convenience which is fast, integrated, and trusted."
Also present at the press conference is BOXiT's e-payment partner MOLPay. "This new collaboration with BOXiT, which brings payment and logistics together, will catalyze the growth of e-commerce in Malaysia. Based on our study in countries like Taiwan, more than 30% of all e-commerce orders are collected through convenient stores. This partnership will definitely set a new trend in Malaysia, providing a much more convenient logistics solution for both online merchant and shoppers," says Eng Sheng Guan, CEO of MOLPay.
BOXiT is an ideal drop-off solution for people who want a safe, private and convenient method to receive or return an item. Comprising secure compartments of different sizes, BOXiT parcel locker system is electronically managed and monitored by a centralized server via internet. When a parcel is delivered to a locker, the system will notify the recipient via SMS and/or email. To retrieve the parcel, the recipient only needs to enter a one-time PIN code at the locker station.
In the coming future, BOXiT will roll out BOXiTmicro, a compact version of BOXiT locker solution for stores with lower transactions or space constraints. The company will also introduce BOXiT2me, a single parcel locker which functions like a PO Box for consumers and small businesses.
In fact, the experience of an efficient and hassle-free delivery is a crucial part of the whole online shopping experience. However, online customers, especially the urban and semi-urban ones, find receiving their packages somewhat a hassle because they are usually not home when their packages arrive during the day. To avoid such situation, most customers have their packages delivered to their workplaces, which often collides with workplace or building management policies.
A 360° Winning Collaboration
Here is where BOXiT, a Malaysian parcel locker service provider, comes in to fill in the gap. A parcel locker is a secure storage space that enables customers to collect their parcels anytime, day or night. BOXiT parcel locker service is now available in selected 7-Eleven outlets and will be further expanded nationwide.
"This is a 360° winning collaboration for consumers, online retailers, 7-Eleven, MOLPay, e-payment enabler and software development partner, and us," says BOXiT CEO Gregor Trawoger, at the official launch of BOXiT service at Berjaya Times Square Hotel.
With BOXiT in 7-Eleven, receiving, collecting and returning their purchases is now a breeze for online shoppers. It can be done 24/7 as 7 Eleven stores are strategically and conveniently located in urban and semi-urban areas in Malaysia.
"Our presence also helps drive foot traffic to brick-and-mortar stores like 7-Eleven. For click-and-order merchants, they are able to minimize incidents of failed delivery, thus reducing delivery cost. For BOXiT, this collaboration enables us to extend our service and reach out to a wider community with enhanced convenience and flexibility," says Trawoger, who is a renowned expert in bringing parcel locker service to countries around the world and now to the Asia Pacific region.
7-Eleven Malaysia CEO, Mr. Gary Brown comments, "We listen to what our customers want and we are always striving to meet their needs by introducing the latest, most interesting and sought after services and products. We believe BOXiT parcel locker service will provide further convenience and additional attraction to our shoppers. It further complements 7-Eleven's recent roll-out of offerings such as wider and better range of fresh food, innovative additions to our merchandize mix, improved store appearance, feel and layout with free Wi-Fi and seating areas as well as more attention-grabbing consumer programs."
He adds, "In-store services are a significant profit contributor to our bottom line and will be a major contributor to our growth moving forward as these services do not require significant floor space in our stores and allow us to grow revenues without incurring significant costs. We hope that these innovative efforts in partnership with BOXiT will allow us to provide the best and ultimate convenience experience for shoppers and consumers. It will further reinforce our positioning as the undisputed leading one-stop, 24-hour stand-alone convenience retailer in the country as we continuously seek new ways to further enhance the public's shopping experience with us."
In conjunction with the official launch, BOXiT has also partnered with Lazada Malaysia, the leading online shopping destination in Malaysia. Over the course of the next few months, BOXiT and Lazada Malaysia will roll out various pick-up and return services that will allow Lazada customers to drop off and collect their orders directly from BOXiT parcel lockers. This service may eventually allow Lazada Malaysia shoppers to select BOXiT as a 'self-collection' option in the near future.
Hans-Peter Ressel, CEO of Lazada Malaysia comments, "At Lazada our focus has always been to provide our customers with an effortless shopping experience that caters to the busy, modern lifestyle of Malaysians. With BOXiT service now available, we hope to meet the demands of customers who want an alternative delivery and returns solution that brings a new level of convenience which is fast, integrated, and trusted."
Also present at the press conference is BOXiT's e-payment partner MOLPay. "This new collaboration with BOXiT, which brings payment and logistics together, will catalyze the growth of e-commerce in Malaysia. Based on our study in countries like Taiwan, more than 30% of all e-commerce orders are collected through convenient stores. This partnership will definitely set a new trend in Malaysia, providing a much more convenient logistics solution for both online merchant and shoppers," says Eng Sheng Guan, CEO of MOLPay.
A Simple & Safe Drop-off Solution
BOXiT is an ideal drop-off solution for people who want a safe, private and convenient method to receive or return an item. Comprising secure compartments of different sizes, BOXiT parcel locker system is electronically managed and monitored by a centralized server via internet. When a parcel is delivered to a locker, the system will notify the recipient via SMS and/or email. To retrieve the parcel, the recipient only needs to enter a one-time PIN code at the locker station.
In the coming future, BOXiT will roll out BOXiTmicro, a compact version of BOXiT locker solution for stores with lower transactions or space constraints. The company will also introduce BOXiT2me, a single parcel locker which functions like a PO Box for consumers and small businesses.
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